MobileIron Cloud Help

VPN Configuration

A VPN configuration defines the settings for virtual private network access.

VPN settings

Setting

What To Do

Name

Enter a name that identifies this configuration.

 

Note: Windows Phone 8.1 devices do not support changing the name. Delete the configuration and create a new one if you need to change the name of a VPN profile for Windows Phone 8.1 devices.

Description

Enter a description that clarifies the purpose of this configuration.

Connection Type

Select the type of VPN to configure.

The remaining settings depend on this selection.

L2TP

Setting

What To Do

Server

Enter the IP address or host name for the VPN server.

Account

Enter the user account to be used for authenticating the connection.*

User Authentication

Select the authentication method to use: Password or RSA SecurID.

Shared Secret

Enter the shared secret passcode if one is necessary for initiating the connection.

Send All Traffic

Select this option to use this connection for all network traffic. This option helps protect data from being compromised, particularly on public networks.

Proxy Setup

Select Manual or Automatic to configure a proxy.

If you select Manual, then the following additional fields are available:

  • Server and Port: Enter the network address and port number for the proxy server.*

  • Authentication: Enter a valid user name if one is required for connecting to the proxy.*

  • Password: Enter a valid password if one is required for connecting to the proxy.

If you select Automatic, then the following additional fields are available:

  • Proxy Server URL: Enter the fully-qualified URL for the proxy.

PPTP

Note: The PPTP configuration type is not supported on the MobileIron Go  Android Client.

 

Setting

What To Do

Server

Enter the IP address or host name for the VPN server.

Account

Enter the user account to be used for authenticating the connection.*

User Authentication

Select the authentication method to use: Password or RSA SecurID.

Encryption Level

Select a level of data encryption for the connection: None, Automatic, or Maximum (128-bit).

Send All Traffic

Select this option to use this connection for all network traffic. This option helps protect data from being compromised, particularly on public networks.

Proxy Setup

Select Manual or Automatic to configure a proxy.

  

If you select Manual, then the following additional fields are available:

  • Server and Port: Enter the network address and port number for the proxy server.*

  • Authentication: Enter a valid user name if one is required for connecting to the proxy.*

  • Password: Enter a valid password if one is required for connecting to the proxy.

If you select Automatic, then the following additional fields are available:

  • Proxy Server URL: Enter the fully-qualified URL for the proxy.

IPsec (Cisco)

Setting

What To Do

Server

Enter the IP address or host name for the VPN server.

Account

Enter the user account to be used for authenticating the connection.*

Machine Authentication

Select the authentication method to use: Shared Secret/Group Name or Certificate.

Group Name

Shared Secret/Group Name authentication.

Specify the name of the group to use. If Hybrid Authentication is used, the string must end with “[hybrid]”.

Shared Secret

Shared Secret/Group Name authentication.

Enter the shared secret passcode.

Use Hybrid Authentication

Shared Secret/Group Name authentication.

Select to specify hybrid authentication, i.e., server provides a certificate and the client provides a pre-shared key.

Prompt for Password

Shared Secret/Group Name authentication.

Specify whether the user should be prompted for a password when connecting.

Credential

Certificate authentication

Select the identity certificate to use.

Include User PIN

Certificate authentication

Select to prompt the user for a PIN.

Proxy Setup

Select Manual or Automatic to configure a proxy.

If you select Manual, then the following additional fields are available:

  • Server and Port: Enter the network address and port number for the proxy server.*

  • Authentication: Enter a valid user name if one is required for connecting to the proxy.*

  • Password: Enter a valid password if one is required for connecting to the proxy.

If you select Automatic, then the following additional fields are available:

  • Proxy Server URL: Enter the fully-qualified URL for the proxy.

Cisco AnyConnect

Setting

What To Do

Server

Enter the IP address or host name for the VPN server.

Account

Enter the user account to be used for authenticating the connection.*

Group

Enter the group to use to authenticate the connection.

User Authentication

Select the user authentication method to use: Password or Certificate. If you select Certificate, then the following field is available:

  • Credential: Select the identity certificate to use.

Proxy Setup

Select Manual or Automatic to configure a proxy.

If you select Manual, then the following additional fields are available:

  • Server and Port: Enter the network address and port number for the proxy server.*

  • Authentication: Enter a valid user name if one is required for connecting to the proxy.*

  • Password: Enter a valid password if one is required for connecting to the proxy.

If you select Automatic, then the following additional fields are available:

  • Proxy Server URL: Enter the fully-qualified URL for the proxy.

Juniper SSL

Setting

What To Do

Server

Enter the IP address or host name for the VPN server.

Account

Enter the user account to be used for authenticating the connection.*

Realm

Enter the authentication realm to be used for authenticating the connection.

Role

Enter the authentication role to be used for authenticating the connection.

User Authentication

Select the user authentication method to use: Password or Certificate. If you select Certificate, then the following field is available:

  • Credential: Select the identity certificate to use.

Proxy Setup

Select Manual or Automatic to configure a proxy.

If you select Manual, then the following additional fields are available:

  • Server and Port: Enter the network address and port number for the proxy server.*

  • Authentication: Enter a valid user name if one is required for connecting to the proxy.*

  • Password: Enter a valid password if one is required for connecting to the proxy.

If you select Automatic, then the following additional fields are available:

  • Proxy Server URL: Enter the fully-qualified URL for the proxy.

F5 SSL

Setting

What To Do

Server

Enter the IP address or host name for the VPN server.

Account

Enter the user account to be used for authenticating the connection.

User Authentication

Enter the user authentication method to use: Password or Certificate. If you select Certificate, then the following field is available:

  • Credential: Select the identity certificate to use.

Proxy Setup

Select Manual or Automatic to configure a proxy.

   

If you select Manual, then the following additional fields are available:

  • Server and Port: Enter the network address and port number for the proxy server.*

  • Authentication: Enter a valid user name if one is required for connecting to the proxy.*

  • Password: Enter a valid password if one is required for connecting to the proxy.

If you select Automatic, then the following additional fields are available:

  • Proxy Server URL: Enter the fully-qualified URL for the proxy.

 

SonicWALL Mobile Connect

 

Setting

What To Do

Server

Enter the IP address or host name for the VPN server.

Account

Enter the user account to be used for authenticating the connection.*

Login Group or Domain

Enter the login group or domain to be used for authenticating the connection.

User Authentication

Select the user authentication method to use: Password or Certificate. If you select Certificate, then the following field is available:

  • Credential: Select the identity certificate to use.

Proxy Setup

Select Manual or Automatic to configure a proxy.

If you select Manual, then the following additional fields are available:

  • Server and Port: Enter the network address and port number for the proxy server.*

  • Authentication: Enter a valid user name if one is required for connecting to the proxy.*

  • Password: Enter a valid password if one is required for connecting to the proxy.

If you select Automatic, then the following additional fields are available:

  • Proxy Server URL: Enter the fully-qualified URL for the proxy.

Aruba VIA

Setting

What To Do

Server

Enter the IP address or host name for the VPN server.

Account

Enter the user account to be used for authenticating the connection.*

User Authentication

Select the user authentication method to use: Password or Certificate. If you select Certificate, then the following field is available:

  • Credential: Select the identity certificate to use.

Proxy Setup

Select Manual or Automatic to configure a proxy.

If you select Manual, then the following additional fields are available:

  • Server and Port: Enter the network address and port number for the proxy server.*

  • Authentication: Enter a valid user name if one is required for connecting to the proxy.*

  • Password: Enter a valid password if one is required for connecting to the proxy.

If you select Automatic, then the following additional fields are available:

  • Proxy Server URL: Enter the fully-qualified URL for the proxy.

Custom SSL

Setting

What To Do

Identifier

Enter the identifier for this custom SSL VPN in reverse DNS format (such as com.mycompany.myserver).

Server

Enter the IP address or host name for the VPN server.

Account

Enter the user account to be used for authenticating the connection.*

Custom Data

Enter the key-value pairs that define the custom data for this VPN.

User Authentication

Select the user authentication method to use: Password or Certificate. If you select Certificate, then the following field is available:

  • Credential: Select the identity certificate to use.

Proxy Setup

Select Manual or Automatic to configure a proxy.

   

If you select Manual, then the following additional fields are available:

  • Server and Port: Enter the network address and port number for the proxy server.*

  • Authentication: Enter a valid user name if one is required for connecting to the proxy.*

  • Password: Enter a valid password if one is required for connecting to the proxy.

If you select Automatic, then the following additional fields are available:

  • Proxy Server URL: Enter the fully-qualified URL for the proxy.

Palo Alto Networks GlobalProtect
Note: Not applicable to Windows Phone and Android devices.

Setting

What To Do

Server

Enter the IP address or host name for the VPN server.

Account

Enter the user account to be used for authenticating the connection.

Custom Data

Enter the key-value pairs that define the custom data for this VPN.

User Authentication

Select the user authentication method to use: Password or Certificate. If you select Certificate, then the following field is available:

  • Credential: Select the identity certificate to use.

Proxy Setup

Select Manual or Automatic to configure a proxy.

   

If you select Manual, then the following additional fields are available:

  • Server and Port: Enter the network address and port number for the proxy server.*

  • Authentication: Enter a valid user name if one is required for connecting to the proxy.*

  • Password: Enter a valid password if one is required for connecting to the proxy.

If you select Automatic, then the following additional fields are available:

  • Proxy Server URL: Enter the fully-qualified URL for the proxy.

IKEv2 (Windows Only)

Setting

What To Do

Server

Enter the host name or IP address of the VPN server.

Proxy Setup

Select Manual or Automatic to configure a proxy.

If you select Manual, then the following additional fields are available:

  • Server and Port: Enter the network address and port number for the proxy server.*

  • Authentication: Enter a valid user name if one is required for connecting to the proxy.*

  • Password: Enter a valid password if one is required for connecting to the proxy.

If you select Automatic, then the following additional fields are available:

  • Proxy Server URL: Enter the fully-qualified URL for the proxy.

 

IKEv2

Setting

What To Do

Server

Enter the host name or IP address of the VPN server.

Local Identifier

Identifier of the IKEv2 client in one of the following formats:

  • FQDN
  • UserFQDN
  • Address
  • ASN1DN

Remote Identifier

Remote identifier in one of the following formats:

  • FQDN
  • UserFQDN

  • Address

  • ASN1DN

Machine Authentication

Available only if Enable EAP is not selected.

Select one of the following:

  • Certificate

  • Shared Secret

EAP Authentication

Available only if Enable EAP is selected.

Select one of the following:

  • Certificate

  • Username/Password

Shared Secret

Available only if Shared Secret was selected for Machine Authentication. Enter the shared secret for the connection.

Credential

Available only if Certificate was selected for Machine Authentication. Select the certificate to use. this certificate will be sent out for IKE client authentication. If extended authentication is used, this certificate can be used for EAP-TLS.

Enable EAP

Select to enable extended authentication.

Account

Available only if Username/Password was selected for EAP Authentication. Enter the account ID for the VPN server.

Password

Available only if Username/Password was selected for EAP Authentication. Enter the password for the VPN server.

Dead Peer Detection Interval

Select one of the following options:

  • None (Disable))
  • Low (keepalive sent every 1 hour)

  • Medium (keepalive sent every 30 minutes)

  • High (keepalive sent every 10 minutes)

Server Certificate Issuer Common Name

(optional) Common name of a server certificate issuer, causes the IKE server to send a certificate request based on the certificate issuer to the server.

Server Certificate Common Name

(optional) Common name of a server certificate used to validate the certificate sent by the IKEv2 server

Use IP4 and IP6 subnets attributes

(optional) Select to use  IP4 and IP6 subnets attributes.

Enable IKEv2 Mobility and Multihoming Protocol (MOBIKE)

(optional) The default setting is 0.  MOBIKE (The ability to support multi-homed mobile devices when connected to both Wi-Fi and cellular links with multiple IP addresses) is enabled. It is enabled by default. Set to 1 to disable MOBIKE.

Enable Perfect Forward Secrecy (PFS)

(optional) When set to 1  it enables  PFS for IKEv2 connections. The default setting is 0.

Enable IKEv2 redirect

(optional)  The default setting is 0. The IKEv2 connection is redirected if a redirect request is received from the server. It is enabled by default.  Set to 1 to disable IKEv2 redirect.

Enable NAT keepalive

Enables the Network Address Translation keepalive that prevents the deletion of NAT entries in the absence of any traffic when there is NAT between IKE peers.

NAT keepalive interval

If NAT keepalive is enabled, this is the time in seconds that keepalive packets will be sent for the device.

Encryption Algorithm

Select one of the following options:

  • DES
  • 3DES
  • AES-128

  • AES-256

Integrity Algorithm

Select one of the following options:

  • SHA1-96
  • SHA1-160
  • SHA1-256
  • SHA1-384
  • SHA1-512

Diffie Hellman Group

Select the D-H key exchange group.

Lifetime In Minutes

Enter the SA lifetime (re-key interval) in minutes. Valid values are 10 through 1440.

Proxy Setup

Select Manual or Automatic to configure a proxy.

     

If you select Manual, then the following additional fields are available:

  • Server and Port: Enter the network address and port number for the proxy server.*

  • Authentication: Enter a valid user name if one is required for connecting to the proxy.*

  • Password: Enter a valid password if one is required for connecting to the proxy.

If you select Automatic, then the following additional fields are available:

  • Proxy Server URL: Enter the fully-qualified URL for the proxy.

 

*Type $ to see a list of supported variables, if available, for this field.

 

See Also